Refunds & Returns

All items advertised on this website are of original period manufacture unless stated otherwise. We offer a money-back guarantee on all of the goods supplied subject to the terms listed below.

  • Should you be unhappy with any item purchased, you should contact us by e-mail or by any other communication medium within 7 days of receipt of the goods within the UK and 14 days worldwide.

 

  • The item can then be returned to us, provided that it is in the condition as sent, for a full refund without argument of the purchase price. If an item is not notified to us within this time, it will be considered as being sold. We regret that postage costs are not refundable unless the mistake is ours.

 

  • This refund offer does not apply to any goods purchased in error (including errors in translation of the text of this website to another language), on the behalf of a third party, nor to goods that have been damaged, disassembled, or tampered with after purchase.

 

  • We supply items for collector's display purposes only & such items are not intended for actual wear or use. We do not guarantee the fitting of any clothing, footwear, or headgear, we only give guide sizes for mannequin fitting purposes, not their suitability for being worn.

 

  • The responsibility lies with the customer to ensure that any goods ordered are allowed to be imported into your country.

 

  • Any returned items paid for via Paypal will be refunded via Paypal.

 

  • Any items received damaged must be photographed as evidence for any potential insurance claim, this includes at least 10 images of all packaging and 10 images of damaged goods.